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Teller-Assist Kiosks vs. ATMs-The Differences

Question: 
I've been seeing more trade articles lately on teller kiosks, but they sound a lot like some of the newer ATMs. Are there any real differences as to what kiosks can offer over ATMs?
Answer: 

There certainly are differences between the two. "Transactional" or "teller-assisted" kiosks are next-generation technology built from the ground up on Internet computing platforms, which gives them greater flexibility. Certainly many banks and ATM vendors are updating their ATM technology also in order to accommodate the new services that ATM customers want, like real-time bill payment, check cashing, and issuing teller checks.

First published on 08/01/2005

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