Training can help prepare for a crisis

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Question:

We have one employee who is very excitable. We are all afraid of what he would do in a crisis. Is there anything we can do to prepare?

Answer:

There is no way to accurately predict how everyone will react in a crisis. However, research has shown that effective, engaging, and regular training can make a big difference in how people react and respond. Going over possible scenarios, discussing, and walking through preferred responses will help. And always document what you have done to prevent, train, and prepare.

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Learn more about Carol Dodgen’s, Preparing for the Aftermath of Violence webinar.