Transactional Kiosks move toward new direction for self-service

Question:

We have been experimenting with digital signage functionality in our branches for a while now. We want to move toward interactive devices to serve customers. What services can kiosks provide and how difficult is it to transition customers to self-service banking?

Answer:

If your organization is moving towards customer interaction on a kiosk, you can go in two different directions. If you're looking to have online banking stations in your branches, informational kiosks displaying web pages are highly desirable. Off-the-shelf "lock down" software is used to control what is displayed and what level of interactivity customers are given.

Vendor:

Source Technologies