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Tri-merge Credit Report - Adverse Action Notice

Answered by: 
Lucy Griffin

Question: 
We use a credit reporting agency to have a tri-merge credit report pulled for our secondary marketing loans. The credit report is a consolidation of information from all three credit repositories. We denied a loan request due to the information in the credit report. Who do we list on the Adverse Action Notice, the credit report agency with address and phone number, or do we list each of the credit repositories with their address and phone numbers since the credit report is a tri-merge?
Answer: 

The general rule is that you work backwards just as you would in returning a check. The theory is that the entity from which you obtained the tri-merge would then tell the consumer the sources of their information. Giving the tri-merge company's name and contact information is therefore legal, but it would be much better customer service to identify the three sources or at least one of them.

First published on BankersOnline.com 4/02/07

First published on 04/02/2007

Filed under: 
Compliance
Filed under compliance as: 
Adverse Action
Credit Report
IT
Loans
Marketing
Reporting

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