The Importance of Privacy
03/17/2003
There is a lot of talk about privacy in the banking industry today. Can you explain why privacy is such an important issue?
ALLTEL Information Services
Information Technology Outsourcing
07/15/2002
I know there are several different ways to implement an outsourcing strategy. Can you please explain the difference between vertical and horizontal outsourcing and what types of organizations will benefit from each?
What is a DSP?
07/01/2002
There are a lot of service provider models out there, but the latest one I have heard about is the DSP, or Development Service Provider. Can you explain what this is and some of the advantages of this model?
CRM: Balancing Ease Of Use With Privacy
12/03/2001
CRM is increasingly critical to the success of financial service organizations and protecting the information gathered to establish the relationship and making it easy for customers to do business with us are equally as important. What is the best way to balance these initiatives?