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Exception Tracking Spreadsheet (TicklerTrax™)
Downloaded by more than 1,000 bankers. Free Excel spreadsheet to help you track missing and expiring documents for credit and loans, deposits, trusts, and more. Visualize your exception data in interactive charts and graphs. Provided by bank technology vendor, AccuSystems. Download TicklerTrax for free.

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New FDIC resources for consumers

The FDIC has announced the availability of new resources to help consumers understand their rights and make well-informed decisions about money:

  • a new, online Information and Support Center portal that consumers can use the Center to easily submit and track a request, complaint or inquiry about a financial institution and submit requests or complaints about FDIC practices or procedures to the FDIC Ombudsman
  • a new FDIC Knowledge Center, which provides easy-to-find answers to questions about banking and lending.
  • new posting on its Twitter feed @FDIC.gov. The tweets will include some of the Knowledge Center's questions and answers each weekday.
  • a quiz that consumers can use year-around to test their knowledge of money management
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