FDIC updates Consumer Compliance Examination Manual

The FDIC has issued its November 2023 update of its Consumer Compliance Examination Manual. The Manual provides supervisory information regarding consumer compliance examinations, Community Reinvestment Act performance evaluations, and other supervisory activities. It includes supervisory policies and examination procedures for evaluating financial institutions’ compliance with federal consumer protection laws and regulations. The Manual is designed to promote consistency and efficiency in the examination process and compliance with applicable laws and regulations. Financial institutions can use the Manual to obtain more information about the FDIC’s examination process.

The November Update updated several sections of the Manual related to the FDIC's shift from SOURCE to FOCUS. In addition, the Table of Contents was updated to reflect corrections to chapter names; the chapter on Enforcement Actions was updated to explain how the FDIC will publish inflation adjustments to the maximum civil money penalty; and the chapter on the Flood Disaster Protection Act was updated to include interagency flood Q&As.