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CFPB: Large retailers charging cash-back fees

The CFPB has announced its publication of a new “issue spotlight” report on Cash-Back Fees.

The CFPB sampled eight large retail companies (Dollar General, Dollar Tree/Family Dollar, Kroger, Albertsons, Walgreens, CVS, Walmart and Target) and assessed their practices for charging cash-back fees. Three companies in the sample — Dollar General, Dollar Tree/Family Dollar, and Kroger — charge fees for cash-back service. At Dollar General and Dollar Tree/Family Dollar, cash-back fees for small withdrawal amounts are the highest in the sample ($1 fee or more for cash-back amounts under $50). Kroger, the country’s largest grocery chain, recently announced new charges at their Harris Teeter stores (75 cents for $100 cash back or less), and charges 50 cents for up to $100 cash back at their other brand stores such as Ralph’s, Fred Meyer, and others.

The CFPB's release says “Americans are paying tens of millions of dollars in fees to access their own money when getting ‘cash back’ at large retail stores when making a purchase with a debit or prepaid card, and that these cash-back fees are occurring against the backdrop of bank mergers, branch closures, and prevalence of out-of-network ATM fees that have reduced the supply of free cash access points for consumers.”

[Editor’s Note: The ABA noted this morning that public data indicate that nearly 96 percent of Americans live within a few miles of a bank or credit union branch.]

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