Most Popular Operations Content
What is a "school"?
04/21/2024
When opening a safety deposit box, would you put a school into an association/organization, or a governmental entity account type? We are seeing that both have been used in the past.
Benefits of cloud-based mobile deposit as a service
04/21/2024
How can financial institutions benefit from cloud-based mobile deposit-as-a-service solutions?
Can regulators make you file a SAR?
04/21/2024
Our regulators want us to file a SAR when a non-customer cashes a check at our institution and in the memo line it says something like “air conditioning repair”? How do we do this?
Remote Deposit Capture (RDC) Strategy
04/14/2024
How can a successful remote deposit capture strategy impact account holders?
Reg E and ACH R
04/14/2024
One of our consumer customers overdrew her account and we returned the check unpaid. The payee converted it to a re-presented check (RCK) ACH entry that we paid. Our customer claims the ACH entry wasn’t authorized. Should we handle her claim as a Regulation E error claim?