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Tech Talk: AI bots, digital signatures, engagement banking, and more!

  • Engagement banking
  • Morgan Stanley to roll out AI bot this month
  • Fostering digital trust in financial services
  • Passwordless logins help overcome security concerns
  • Digital Signatures: Misconceptions preventing acceptance
  • Open Banking needs widespread adoption
  • ATM cash protection solutions
  • Ranking of digital banking apps
  • Compliance-by-design can help banks avoid risk
  • Spam, Scams & Breaches
  • Updates, Patches & Alerts
  • and on the lighter side...

Engagement banking
Harnessing customer data and engagement feedback to truly personalize the experience, effectively making the customer feel like they are getting the personal attention that maybe local bank branches provided them in the past. FinTech Futures has the details.

Morgan Stanley to roll out AI bot this month
The impact of AI will potentially be as significant as the introduction of the internet, Sal Cucchiara, Morgan Stanley's chief information officer of wealth and investment management, told Reuters. The bank inked the partnership with OpenAI last summer, and Morgan Stanley has “preferred access in product development for wealth management,” Reuters reported. Banking Dive has the details.

Fostering digital trust in financial services
With cyberattackers shifting their focus from individual institutions to the financial sector as a whole, maintaining the trust of customers has never been more important. Finextra has the details.

Passwordless logins help overcome security concerns
According to the tech firm, passkeys offer an easier and more secure alternative to passwords, enabling users to “sign in to apps and sites the same way they unlock their devices: with a fingerprint, a face scan or a screen lock PIN. PYMNTS.com has the details.

Digital Signatures: Misconceptions preventing acceptance
In this Help Net Security interview, Thorsten Hau, CEO at fidentity, discusses the legal validity of qualified digital signatures, demonstrating their equivalence to handwritten signatures when backed by robust identity verification. Help Net Security has the details.

Open Banking needs widespread adoption
Open banking has been more firmly rooted internationally but is gaining some ground in the United States. The market is taking shape in the U.S. in part as FinTechs and FIs seek to innovate the products and services they offer, and merchants must examine the ways those innovations can improve the trust and lifetime value of their customer relationships. And it must be adopted by consumers. PYMNTS.com has the details.

ATM cash protection solutions
Secure Innovation introduced a2m active and a2m passive solutions for ATM cash protection. A2m active offers an end-to-end protection of cash for ATMs, while a2m passive prevents explosive attacks, according to a press release. ATM Marketplace has the details.

Ranking of digital banking apps
Preferences for the best digital banking experience remain uncertain, leading to tied scores and the presence of both new and returning names in PYMNTS’ Provider Ranking of Digital Banking Apps. PYMNTS.com has the details.

Compliance-by-design can help banks avoid risk
The best financial technologies will be those created through the lens of regulatory limitations — a compliance by design approach. TechCrunch has the details.

Spams, Scams, and Breaches

Updates, Patches, and Alerts...

See what other current hot cyber and technology topics affecting financial institutions BOL users are discussing in the Technology Forum.

And on the lighter side...

We'll skip the videos for a week. How about some Tech Memes.

First published on 09/08/2023

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