Most Popular Compliance Content
Tracking follow-up efforts on missing documents
02/19/2023
Why keep track of follow-up efforts when requesting missing documents?
3 items for Reg E liability
02/19/2023
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
FCRA – Permissible Purpose
02/12/2023
Why is a permissible purpose needed to get someone’s credit report?
Compliance actions when violations are found
02/12/2023
What action steps are needed when we find a severe or frequent violation?
Setoff against Loan for Overdraft
02/12/2023
If a customer has a large deposited item returned on their checking account, can we legally advance on their HELOC if there is an available balance, rather than have an overdrawn account?