Most Popular Compliance Content
Origins of mobile deposits
10/15/2023
When was the first mobile deposit service in the U.S. started?
New Escrow on Existing Loan
10/15/2023
We had a customer ask to start a voluntary escrow account on an existing loan. Do we need a new agreement?
Investigating a non-Reg E claim
10/08/2023
If a customer places an order online, but never receives their merchandise, do we have to investigate?
Debit Card Dispute Documentation
10/08/2023
Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?
Is a lawyer a beneficial owner?
10/08/2023
Does a lawyer exercise substantial control and therefor a beneficial owner?