Most Popular Compliance Content
Moving Safe Deposit Boxes
07/17/2022
How did you safely move the nests of safe deposit boxes out of the vault? I can not find a way to do so without cutting into the boxes and strapping them up to a rigger. We need to move our safe deposit boxes. Are there any best practices or requirements to follow?
You can’t change Reg E because you want to
07/17/2022
How can we shorten the time limits in regard to a customer reporting a problem in for Reg E? Our card agreement requires provisional credit in five business days, so we want the customer to be forced to notify us sooner.
Getting bank counsel involved in policy writing
07/17/2022
Why should we ask bank counsel to review our policies and procedures on handling garnishments? Doesn’t that just add costs to the effort?
Reg E investigations: best steps
07/10/2022
Is there a procedure that Reg E says we must follow to investigate a claim?
Who writes garnishment policies and procedures?
07/10/2022
At what level should policy and procedures for handling garnishments be approved?