Most Popular Compliance Content
Compliance Maintenance on ATMs
05/29/2022
Can you tell me the best practice or industry standard on how often an ATM should be reviewed for applicable electronic fee notice, audio output, Braille, skimmers, receipt reviews for date and time accuracy, etc.?
Rate sheet content
05/29/2022
If we have a rate sheet that we give to real estate agents and our loan originators, but we know the true use will be for them to hand it to consumers or post it where consumers can readily access it, wouldn't we need to have the APR on it?
Controlling Employee Overdrafts
05/22/2022
What department is best to manage employee account overdrafts?
Double Deposited Checks, e- and Paper
05/22/2022
We have a customer who pays a company, that company processed the check as ACH and days later deposits the actual check. In this case are we able to return the actual check that cleared secondarily as duplicate item within the 45 or 60 days from statement date?
Using the EHL logo
05/22/2022
We include the Equal Housing Lender logo in all our home loan ads. Are we also required to include the “Equal Opportunity Lender” logo?