Most Popular Compliance Content
Limits/Reporting of Grand Opening Gifts
05/29/2022
Are there limits or reporting requirements on the dollar amount for gifts being provided to customers and non-customers attending a bank grand opening? There will be no requirements to open an account. Anyone who attends the grand opening will receive a gift. What regulation would apply to this?
Compliance Maintenance on ATMs
05/29/2022
Can you tell me the best practice or industry standard on how often an ATM should be reviewed for applicable electronic fee notice, audio output, Braille, skimmers, receipt reviews for date and time accuracy, etc.?
Rate sheet content
05/29/2022
If we have a rate sheet that we give to real estate agents and our loan originators, but we know the true use will be for them to hand it to consumers or post it where consumers can readily access it, wouldn't we need to have the APR on it?
Lobby Advertising
05/22/2022
We often have lobby posters advertising products, services, benefits like trips on a discounted price and others things on display so staff can answer questions on these and to promote these items. Do they require the general FDIC advertising statement>
Double Deposited Checks, e- and Paper
05/22/2022
We have a customer who pays a company, that company processed the check as ACH and days later deposits the actual check. In this case are we able to return the actual check that cleared secondarily as duplicate item within the 45 or 60 days from statement date?