06/17/2013
How do you get a DCN number if the acknowledgement is no longer available on the BSA entry site?
06/17/2013
When it comes to SCRA, are vehicles covered under this, that we have financed here at the bank?
06/10/2013
FDIC insurance-husband has set up a revocable trust, he and his wife are co-ttee (co-trustees) and son is succ/ttee (successor trustee). How much is this account insured for? The wife has similar trust with names reversed and same son as suc/ttee?
06/10/2013
Is an Adverse Action Notice required if a consumer requests a Balance Transfer but does not have enough available credit to complete the transaction? What if there is enough available credit but is denied based on other factors, i.e., credit score, payment history, etc.?
06/10/2013
My question revolves around SCRA. It is my understanding the HUD disclosure is required within 45 days to all borrowers. In discussing this requirement, our attorneys are giving me grief stating the language is only required in their demand letters, that the actual HUD form is not required. Is this the case?
06/03/2013
Are any TILA disclosures required when an open end HELOC has the option to fix portions of the line during the draw period? The fixed loan options are tied to the line and work like a credit card with fixed rate options.Where in Reg Z is this addressed?
06/03/2013
I have recently been put in charge of our Overdraft Management program, but I am fairly new with the program rules/regs. We are sending what seems to me to be a lot of counseling letters to our overdrawn customers. Is there a clear-cut answer on how many counseling letters we are required to send customers?
06/03/2013
We have a client that is disputing a debit card transaction and we have given her final credit. We requested a copy of the signed receipt and the signature matches what we have on file for the client. It was a transaction from Walmart and it cleared out of their main office in Arkansas and the client lives in Tulsa so she did not think it was hers. We have tried to contact the client, she is not returning our calls. Can we reverse the credit she was given knowing that this signature is hers?
05/27/2013
We received an IRS Levy last week, and our customer had $800 available at the time the levy was received. We placed a hold on the funds. Two days later we received notice that a $3,000 check he deposited was being returned for NSF. This meant true account balance available would have been ($2,200) at the time of levy. When we received the $3,000 check back, we debited his account, and he was negative. He has since deposited cash and has $100 available (including the $800 hold for levy). Checks are now presenting that we could pay if the $800 hold was not there. What am I obligated to pay the IRS now?
05/27/2013
An individual (borrower) purchasing a business is securing it with their personal residence. Is this HMDA reportable?