05/06/2013
If a customer has Overdraft privilege, is the bank required to print balances on receipts with the privilege as part of the balance?
05/06/2013
We accepted a draft on a customer for cattle. We verified funds on the draft then deposited it this past Monday. When will we know if the draft has cleared for sure?
05/06/2013
My customer mailed a check to their employee. The employee had moved and someone else cashed the check. My customer gave their employee the money for the stolen check. My customer wants the bank to credit his account and return the check because of the forged endorsement on the back of the check. This took place over 4 weeks ago. It is my understanding the check can be returned up to 36 months later when dealing with forged endorsements of the payee. Is this correct?
05/06/2013
Regarding Adverse Action Notices, if an offer for credit is extended, but contains an expiration date, if the applicant does not respond to the offer within that time-frame, is an AAN necessary?
04/29/2013
We have a new account customer wanting to open an account with a check (warrant) issued by the Auditor of State of Arkansas. Due to the fact that the payor of this check is not in the same state as our institution, can we treat this as a normal new account hold of 7 days on the full amount of the check?
04/29/2013
How many convenience signers can there be added to a personal/individual account?
04/29/2013
The tax stamps amount changed on the initial GFE because the Lender did not carefully read the P & S, so the lender did a change circumstance, so she could change the fee for the state tax stamps. Is this allowed?
04/22/2013
Is there a regulatory requirement to have appraisal engagement letters?
04/22/2013
Our CD (Bankers System copyright) has the language: <i>We may change any term of this agreement. Rules governing changes in interest rates have been provided. For other changes we will give you reasonable notice in writing or by any other method permitted by law. If any notice is necessary, you all agree that the notice will be sufficient if we mail it to the address listed on page one of this form. You must notify us of any change.</i> Does this allow us to change our early withdrawal penalty by a mass mailing to all of our CD customers with a 30-day notice of the change? Also, do we need to be specific by account or can we just provide a chart that shows all of the new penalties?
04/22/2013
An individual has a store credit card at a department store, they go to the department store and make a payment using their debit card. They throw away the receipt. The payment has not posted to their department store account but we can see it debited from their bank account. They are getting the run around with the department store about finding the payment. They want to file a Reg E dispute. Does this transaction qualify as unauthorized?