Most Popular Compliance Content
Advertising CD specials on social media
01/14/2024
We are promoting a CD special on social media. The Reg DD advertising disclosures are a drag. Must we include them? Can’t we say something like “call us for details”?
Can we waive early withdrawal penalties on CDs?
01/07/2024
Can we waive early withdrawal penalties on CDs?
When to return stolen checks
12/31/2023
What is the time frame to return a check which was forged or fraudulently altered, i.e. stolen and washed?
Are savings account withdrawals still limited to 6 per month?
12/31/2023
Are savings account withdrawals still limited to 6 per month?
Timing for Check Adjustments When Paid Twice
12/24/2023
What is the timeframe on doing a check adjustment for a item paid twice? Mobile item posted to our customer on March 31, 2022 and then again on May 3, 2022.