Most Popular Compliance Content
Origins of mobile deposits
10/15/2023
When was the first mobile deposit service in the U.S. started?
New Escrow on Existing Loan
10/15/2023
We had a customer ask to start a voluntary escrow account on an existing loan. Do we need a new agreement?
Debit Card Dispute Documentation
10/08/2023
Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?
Is a lawyer a beneficial owner?
10/08/2023
Does a lawyer exercise substantial control and therefor a beneficial owner?
Mobile deposit chargeback and indemnity
10/08/2023
My back accepted a mobile-deposited check that was returned by the paying bank as “previously paid.” Our depositor has apparently left town – his account with us is closed. The paying bank told us the check had been mobile deposited at a local credit union two days before it was deposited with us. Do we have any claim against that credit union to recover our loss?