Most Popular Compliance Content
When DOESN’T Zero Liability apply?
10/15/2023
Since Visa’s Zero Liability covers ATM withdrawals and PIN transactions. It is even worth investigating Reg E claims since we are always on the hook?
Business debit card disputes
10/15/2023
Since Reg E does not apply to businesses, do we have to investigate a fraudulent business debit card transaction?
Debit Card Dispute Documentation
10/08/2023
Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?
Is a lawyer a beneficial owner?
10/08/2023
Does a lawyer exercise substantial control and therefor a beneficial owner?
Mobile deposit chargeback and indemnity
10/08/2023
My back accepted a mobile-deposited check that was returned by the paying bank as “previously paid.” Our depositor has apparently left town – his account with us is closed. The paying bank told us the check had been mobile deposited at a local credit union two days before it was deposited with us. Do we have any claim against that credit union to recover our loss?