Most Popular Compliance Content
Illegal Junk Fees in Overdraft fee income
05/07/2023
Has your FI removed fees for authorized positive/settle negative transactions?
I’m an HR Professional desperately in need of “Banking for Dummies”!
05/07/2023
I’m an HR Professional desperately in need of “Banking for Dummies”!
What does BSA have in common with CRA and why should I care?
05/07/2023
Banking is weird sometimes. In my banking job I’m told I need to know about both the Bank Secrecy Act (BSA) and the Community Reinvestment Act (CRA). I don’t understand what those two topics possibly have in common, and why I need to know them. Please explain it simply.
Consumer gave card info, fraud claim
05/07/2023
We had a recent scenario where scammers were using our FI phone number and claiming to be a bank rep contacting our customers. The consumer then supplied all of their debit card information as a way to "validate" their identity to the scammer and the scammer then used their card information along with the CVV and pin number the consumer supplied them to make multiple transactions. Under Reg E is the bank/CU liable?
Written request to withdraw Reg E claim required
04/30/2023
Do we need a written notice from the consumer to withdraw their claim?