Most Popular Compliance Content
Commercial loans are fair lending issues
04/21/2023
How does fair lending impact commercial loans, which is not “consumer protection” controlled?
Timing is everything on beneficial ownership
04/16/2023
When do our business customers register?
Overdraft services will continue to be a target for regulatory scrutiny in 2023
04/16/2023
Did you know that Overdraft programs and the fees associated with them are a focus of the Regulators in 2023?
Do your new account and TISA disclosures contain subjective and/or unclear language in how overdrafts are processed and handled at your FI?
04/16/2023
FIs that have not taken the time to look at fees through the customers eyes run the risk accusations of illegal junk fees, abusive practices, and unfair standards to consumer.
Optimizing complaint log use
04/16/2023
What is the most common way that banks record or log complaints and inquiries to have available when the examiners come in looking to see what we have?