Most Popular Compliance Content
Document audit logging
03/30/2025
What is document audit logging?
Is Disclaimer of Oral Agreements for required?
03/30/2025
Does a Disclaimer of Oral Agreements requirement apply to consumer revolving line of credit loans? I know if the loan amount is over $50K you must give this notice; however, my vendor's loan origination system is not prompting this document. I believe it doesn't apply for a consumer open end credit loan.
A debit card, a Cash App account, and a stolen phone
03/30/2025
We have a customer who gave her grandson (who is not on her account) permission to put her debit card on the grandson's Cash App account. There have been transfers from our customer's account by debit card, to the Cash App account that is in the grandson's name. They claim the grandson's phone was stolen and that the transfers were made by the person who stole the phone, not the grandson who was given authority to use the card. Where would the liability fall since the transfers went to an account in the name of a person who was given authority to use the debit card, but that person claims it was theft?
Authorized signers and multi-account signature card
03/23/2025
Currently, when a customer comes into the bank and wants to add an agent/attorney-in-fact under a power of attorney to their accounts, we print a signature card for each account and have the principal (if able) and agent sign the signature card(s). Whether there is one account or 20. However, we are talking about possibly using one signature card for all accounts. Can we just list each of the different account numbers on one signature card and use the one signature card for allaccounts?
When the States Come Marching In
03/16/2025
Have you ever been standing on the side of the street waiting for a parade to start?