United States v. Thomas

What should a financial institution do if an employee suspects that a care giver is taking advantage of an elderly customer? If the customer is contacted and repeatedly does not object to questionable withdrawals, is any additional action necessary?

This is a criminal case involving the construction of the bank fraud statute, but it's not the holding in the case that is of interest here. What we found interesting was the Court's criticism of bank personnel for not alerting the authorities to the possibility of unauthorized withdrawals from an elderly customer's account.