We would like to start setting CRA goals for our AA's. Such as so many CDL's and at least so much SB and SF lending.
Does anyone else do this and if so, how do you determine the monetary goals? Percentages?
Any input is really appreciated.

some of our goals are 110% of the peer data on an annual basis for SB lending

I guess much would depend on the rating goal, but we usually go with percentages

Well....an Outstanding would be lovely but we'll settle for satisfactory.

Every CRA Officer would like to anticipate the analysis of their examiner. Therefore, I suggest you establish goals that are matched to the lending tests and performance standards applied by examiner's during your CRA PE. For example, one of your goals should be a "penetration rate" of XX% in the low and moderate income tracts in each AA.

You should have a goal for each test based on performance standards driven by your performance context. So, if the market-driven performance standard for mortgages originated in your AA LMI tracts is 12%, your goal should be to at least equal or exceed that penetration rate. Maybe the minimum goal would be 12% and the "high performance" goal would be 15%. Take each of the 6 "lending tests" and use the market driven performance standards to establish your goals.

Ideally, for community development (if you are an ISB or a large bank) your goals should be based on a "Community Needs Assessment" that establishes the performance context with respect to community needs in your AA. If you haven't developed a Community Needs Assessment, you should consider doing so. You don't have to develop an assessment every year. Once you have done so, you can tweak it periodically unless something drastic occurs in your market.

Thank you, Len! As always, you are truly helpful!!!

What about service goals? I recently let our peeps know about the ABA's Get Smart About Credit day and was asked for CRA goals from mngmt.????
Now, I think there are multiple benefits of participating in GSAC Day that aren't goal driven.
How would you respond to that?

we grade our MSAs by size (also market share) and then determine how many service activities we must have in each annually.....

Tier 1 areas must have an innovative and flexible service every quarter or more often

Tier 2 areas must have 3 or more

Tier 3 must have two or more

Excellent, harry!!
Do you shoot for a certain amount of volunteer service hours for employees?

we have a system for tracking hours and numbers of employees, plus board memberships, but we don't really have set goals for this......