We are considering a change in our lobby hours for some of our branches. I have looked but can't find any requirements for disclosing this. Am I missing something? We are an OCC-regulated bank.

http://www.occ.treas.gov/corpbook/group3/public/pdf/brclose.pdf

See page 1 of the handbook re: change in hours - Advance notice is not required.

However, we critically look at transaction volume, staffing, and impact to the community (availability of alternate delivery services) before proposing a reduction of service. We do this across the board, no matter what the census tract income level. You may want to check with your state's banking regulator.

When we do reduce service, we post advance notice (30 day) at the branch.

BSAguy,

Make sure your public file gets changed to reflect the new operating hours. This isn't required until April 1st each year but you may prefer to update throughout the year so changes aren't forgotten.

Thanks for the help.