In my experience, CRA Wiz - while offering some of the most comprehensive features also has a pretty steep learning curve, and unless you are using it almost daily, it can be easy to forget how to use a lot of the features.
You may want to take that into consideration - i.e. will someone be utilizing the system on a daily basis, or will this be a "once-a-month" kind of thing? If you are a high volume lender and have the resources, CRA Wiz can offer advantages over other systems. If you are a lower volume lender with stretched resources, it may not be cost effective if you are not able to use its full potential
I completely agree.
I'd like to add that Wiz will slice & dice your data like a ginzu knife but if you are unable to either take the high dollar training or figure it out on your own, it's really not worth the money.
Having said that, I only use it monthly and for some of the features like mapping, only once a year. I've managed to figure it out (although I'm sure there's plenty that I have NOT figured out how to do yet), and it's worked well for us.