Okay, Jac, if you're stepping out of your banker shoes into your customer shoes, I will, too. I do business with a number of financial institutions and with one (a credit union), I just receive the descriptive statement. I hate it, and for that reason, we really limit our checkwriting with that account. On the other hand, I absolutely love the imaged statements I receive from the other institutions. They have made my life much easier -- especially when it comes to tax time.
Having said that, however, I also think that giving a mere descriptive statement would be more feasible now that online banking allows a customer to see and print check images. It paves the way for customers to be accepting of e-statements.