I was wondering if I could pick your brains for some good examples of the following for training purposes:

Check to ACH conversion
&
Check to ACH substitution

Thanks, all!

The Federal Trade Commission website has a e-check check conversion handout under the consumer/credit area. I printed it out for customers who were questioning what was happening with there checks. It is very helpful and may give you some ideas on training.

This is an FTC document I believe referenced above. It is good for consumers as well as bankers assisting consumers.

While at the FTC site you may find other useful tidbits, but I am not familiar with ACH substitution.

I suspect "substitution" in this case refers to the RCK entry, which substitutes an ACH debit for a bounced check.

Thanks to all.

The NACHA.org site has a document that does a nice comparison among ACH/ARC, Check 21 and Image Exchange.

Thanks Bill, I have been browsing their site since yesterday. Lots of cool stuff! (Only a compliance officer would think that it's cool!)

Can you provide the link for the article that compares ACH/ARC, Check 21, and Image Exchange?

thanks,

Dvorak,
I think this is what Bill is referencing.

Thanks guys for the links. We are in the process of training on these very things!

Thanks, Ken! It's a great comparison.

Thanks!! This chart will be helpful when explaining the differences to others!

Yes, Ken, great link, thanks!

Thanks, Ken for the great link.

Ken,
Thanks for providing the link. I guess I should have done that but will have to learn how to embed it.