This is apparently an internal term. Accordingly, you may define it any way you wish, but you should do it so others will know what you are talking about.
If I were guessing about what a bank meant by using the term I would assume it reflected customers who were not located in the geographies it mentioned in its risk assessment (presumably its CRA assessment area).
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In this world you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant.