Reg DD ยง230.8(e)(2)(i) says that indoor signs are exempt from all of sections 230.8(b), (c), (d), and (e)(1). And you already provided your citation for the telephone response. You don't need all tiers for the indoor sign, but you do need all tiers for the telephone response.
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Jim Bedsole, CRCM, CBA, CFSA, CAFP
My posts - my opinions