We are getting ready to start imaging our checks. Are there any compliance issues directly connected to imaging? I know that you have Reg E, NACHA rules, etc just like you would with statements and sending checks. I am not sure if there is any issues that would only be if you image.

Be sure to research your state law, there could be a requirement to return the checks if the customer requests it.

The best thing we did was have an attorney research all legal facets for our state. This measure had a positive affect and helped with customer questions as we have been imaging over five years. Our bank went to all image statments with check images to all our customers. We did have options on the size of the check images for ADA purposes as our commerical customers actually wanted smaller images. We only give the front of the check images as we can always send the backs,if needed. We have been imaging over five years with this year we added CD Rom statements and now E-Statments. Always looking at cost effective measures.