How long do you keep an account on the software system - (FIS, Jack Henry, etc.) after the account has been charged-off? We want to do end of the year clean up on old accounts and see some have been charged off for a few years.
TIA!

Depends on long you want to collect them or until the statute of limitations in your State runs out for the collection of old debt. Most banks run charge-offs out of a shadow system.