We don't require a police report for Reg E transactions.

When a customer is a victim of fraud (usually check fraud) and now owes us from 100's to 1000's of dollars due to overdraft (when check is returned), we send them to our Collections area to see about a work out loan. Our Collections department is asking if they can require the customer file a police report.

I don't see any reason they can't require this.

If the information that the customer has will not specifically help law enforcement, why put them through this? Normally the customer has no clue who the perps are and local law enforcement could care less. Either they qualify for a workout loan or they do not. Unless, of course you just want to write off your loss with a less chance of payment.