#2235008 - 04/16/20 06:38 PM
Stimulus checks paid to negative balance accounts
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Anonymous
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Besides the super-obvious reputation risk, does anyone have any legal or compliance concerns to point out, regarding this plan?
When stimulus check is received into an account that was previously charged off due to overdrafts, we will make the funds available to that person after we have collected the amount owed to the bank.
For example, customer wrote a $300 check a few months ago. We paid it, although it put them $200 into the negative. We applied our fees and they didn't pay it back and we ended up with an account that is $295 into the negative, all fees included. If they receive $1200 today electronically from IRS, when they ask us for it, we plan to tell them that they owed us $200, and still owe us some fees, but that they can have the remaining $1,000.
Second question: Is anyone else doing this??
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#2247275 - 01/06/21 06:40 PM
Re: Stimulus checks paid to negative balance accounts
Anonymous
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10K Club
Joined: Jun 2004
Posts: 20,063
Pulling people out of the ditc...
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We had a customer that had closed their account where the stimulus check is going into; however, they re-opened a different one (a while ago). Is it okay to accept it into their new account or should it be returned as "account closed?" i would make this change and accept the payment. my "spirit of the law" on closed accounts is that if they have an account at your bank, you can put it in there, not much different than if they transposed the account number on the account, you could fix and post. the "return if closed" is really more that you don't reopen the closed account and they have no other accounts with you. we used this same methodology with last round of EIP and it presented no issues.
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