Good afternoon,

We had a fraudster impersonate one of our customers and conducted cash withdrawals that resulted in a CTR. How would we file this CTR as the person that was impersonated did not actually conduct the transactions and we have no information on the fraudster.

We will be looking at filing SAR and reviewing procedures and enhanced training with staff. Trying to figure out the CTR situation first. Thank you

You will file a CTR with a lot of unknown boxes checked in Part I.