I am filing my first CTR and am running into a problem with the joint on the account.
The CTR currently has the person conducting transaction on own behalf, whose information we have, since they were in the bank to make the deposit.
However, the person on whose behalf transaction was conducted is the joint on the account who was not present at the time of the deposit.
For the person on whose behalf transaction was conducted, in Part I Person Involved in Transactions, *20 “Form of ID used to verify identity” -
We have their account opening documents with their SSN and drivers license – however, the joint's drivers license expired prior to the deposit in the account.
What is my best option here?
It didn’t feel right selecting the “Unknown” box, considering we have all of the joint's information and know this is the customer.
It also doesn’t seem right to enter an expired DL.
Should I select “Other” and enter “Account Opening Documents” for the form of identification used to verify identity, considering that’s where we got the SSN?
I’m not even sure if this is the right way to go about documenting the joint benefitting from the deposit. How are other’s documenting the verification of identity with joints who are not present during a deposit?
Am I explaining my issue in an easy way to understand? Lol
Thanks for any help!