When it comes to notifying the bank about an unauthorized point-of-sale transaction, can either account owner file the dispute or must it be the account owner whose debit card was used for the unauthorized transaction?
Reg E only states that the notice of error from the consumer should enable the institution to identify the consumer's name and account number and include, if possible, the type, date, and amount of the error. The regulation does not specify which account owner/cardholder can notify the bank of the error. I take this to mean that either account owner can notify the bank, even if it wasn't their card that was used.