Ask them for their source. This is from the Reg.
12 CFR Section 205.3--Coverage [OFFICIAL STAFF COMMENTARY]
The following text of Supplement I, Section 205.3(b) paragraphs v and vi are added effective March 15, 2001.
Compliance is optional until January 1, 2002. (66 FR 15187, March 16, 2001).
v. A transfer via ACH where a consumer has provided a check to enable the merchant or other payee to capture the routing, account, and serial numbers to initiate the transfer, whether the check is blank, partially completed, or fully completed and signed; whether the check is presented at POS or is mailed to a merchant or other payee or lockbox and later converted to an EFT; or whether the check is retained by the consumer, the merchant or other payee, or the payee’s financial institution.
This says it is covered. And your disclosures should describe what is covered. If they have more, it would be good to see.
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell