We have a checking account product that is not doing well. We would like to close it down and discontinue it. Is there a time limit for disclosing this to customers and what do you do if they don't close their account?

Decide what you want these accounts to become. Then provide your customers 30 days' notice of the change and provide new account disclosures on the new account type. Then, to quote the "Great Swoosh," "Just Do It."

Our bank is wanting to discontinue offering 7 day certificates of depost? Could the existing accounts be changed after a 30 day notice?

No. You don't need a 30-day notice in this case. If the accounts don't automatically roll over, just inform the customer that wants to reinvest that the shortest term available is now 30 days. For those that do rollover automatically, notify the customer that at the next maturity following [DATE], all 7-day accounts will [NOT AUTOMATICALLY RENEW/BECOME 30 DAY ACCOUNTS, WITH A GRACE PERIOD OF X DAYS FOLLOWING MATURITY FOR WITHDRAWAL WITHOUT PENALTY]. Include appropriate information about 30-day accounts with the mailing.