IN GENERAL ACH items returned for NSF, no account, etc., should be turned around by the RDFI (bank they were sent to) in one day. But they have 60 days from the settlement date for unauthorized, stop payment, if from a consumer account. They don't get the extra time for business accounts.
I strongly urge you to run, don't walk to get your hands on a copy of the 2002 NACHA rules. All of these deadlines and procedures are nicely laid out there. If you're a member of NACHA, and you order a copy of the book in hard copy, you can also sign up to log into their Web site to review the on-line version.
You absolutely must have someone on board in your bank that has access to the rules and can understand them. Otherwise, you will be totally at the mercy of others that send or return items to you.
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8