Skip to content
BOL Conferences

Thread Options
#660148 - 01/03/07 01:26 PM "Free" account if charge for paper statements?
mariposa Offline
100 Club
Joined: Mar 2006
Posts: 220
the Golden State
May an account be advertised as "free" if there is a $5 per month charge for paper statements, but e-statements may be obtained free of charge? Still looking for opinions from my peers on this one.

Thanks!
_________________________
Sarah, CRCM

Return to Top
Operations Compliance
#660251 - 01/03/07 03:30 PM Re: "Free" account if charge for paper statements? mariposa
#Just Jay Offline
10K Club
#Just Jay
Joined: Oct 2006
Posts: 14,390
Cheeseheadland
I am not well versed on this, but a question I have is: are e-statements the option, or are paper statements the option?

I would guess that a free account with e-statements, and they can opt at their choosing to get paper statements for a fee is ok.

I would assume a free account with a $5 fee for paper statements, but they could opt for free e-statements might be a problem.
_________________________
I don't repeat gossip, so listen closely...

Return to Top
#660343 - 01/03/07 04:47 PM Re: "Free" account if charge for paper statements? #Just Jay
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
California law may have something to say about whether you can advertise an account as free with a charge for paper statements, but I think that Regulation DD would permit it, PROVIDED that the account is packaged to include e-statements as the norm.

If the account routinely will not charge customers a fee for statements (because they are electronically delivered), and only charges if the customer opts to receive a paper statement in addition to or in lieu of the e-statement, I don't believe you would violate the Truth in savings rule.

I do suggest, however, that your ad clearly state that the account comes with e-statements, and there is a fee for the paper statement option.
_________________________
John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8

Return to Top
#660429 - 01/03/07 06:24 PM Re: "Free" account if charge for paper statements? John Burnett
mariposa Offline
100 Club
Joined: Mar 2006
Posts: 220
the Golden State
Thank you for your help!
_________________________
Sarah, CRCM

Return to Top
#661223 - 01/04/07 07:27 PM Re: "Free" account if charge for paper statements? mariposa
RayLynch Offline
Platinum Poster
RayLynch
Joined: Oct 2003
Posts: 544
To follow up on John's comments (especially checking California law), don't stop your analysis with whether your intended advertisement satisfies Regulation DD.

Remember, our state has Business & Professions Code Section 17200 which deals with unfair business practices. The law permits someone to sue over something that is "unfair" even though it might be legal. So an ad that complies with a federal regulation can still be considered "unfair" if it is later determined that you didn't adequately disclose all pertinent conditions.

It would be best if you ran your intended ad by your bank (our outside) counsel to make sure you don't run afoul of B/P 17200.

Return to Top

Moderator:  Andy_Z, John Burnett