I am questioning whether there are any time limitations regarding correcting a bank error that will result in the bank debiting a customer's account for a deposit the bank posted twice.
When we make any type of adjustment to the account holder's account, whether credit or debit, we issue a letter with the documentation to support why we made such an entry. Also we provide a bank contact and their # just in case the account holder has questions. I know at my bank... accounts have been adjusted up to nearly 8 months of finding errors. If there is a time limitation... I'd be very interested in knowing.
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