I'm not entirely sure I understand the situation, but I would talk to legal counsel. You seem to be saying that items cleared the account with a forged signature for one of the owners; but if you can demonstrate that the items were authorized by the other account owner, you may be able to argue that this is really a civil matter between the two owners--assuming that the depositary bank declines to honor the late return, and you have to address the question of your bank's liability. I would certainly suspend or close your customer's account, pending a resolution.
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