In the CIP regs, I see references to a "Fleet Post Office" box. I am assuming that they are referring to your run-of-the-mill PO box, which can be opened for a nominal fee at your local US Post Office. Am I correct? Also, I am assuming that you can use this ONLY if they do not live at a physical address. In other words, if you have street address, the bank has to get it. Am I right?

I believe a Fleet Post Office Box is for military personnel serving in the Coast Guard, Navy, or Marines.

IMHO, I believe that people who get their mail sent to a P. O. Box (like me) also have a physical address. The bank needs to get the physical address to CYA for the reg, but they should also get the mailing address so notices and statements are not undeliverable. I do not receive mail at my physical address, so anything sent there would be returned.

Correct! FPO = Fleet Post Office and APO = Air/Army Post Office. Check out the FAQ's on the "Supporting Our Troops" section of www.usps.com

These are military addresses for our servicepeople in other countries. This mail is handled through the U.S. Postal Service as opposed to being routed through that particular country's mail system.

NewBanker has it. It may have changed, but in a very general, directional sense, APOs went to Europe (east of US) and FPOs went to Korea/Far East (west of US) for service members. That is simply their mailing address and in itself doesn't tell you where they are, but it allows a more efficient, faster and cheaper way to handle the mail and get it delivered to where that unit happens to be at the time.
It is not a PO Box as you know them.

Close, Andy.

FPO and APO are for Fleet Post Office and Army/Air Post Office, respectively.

The military address also includes AA, AE, or AP, which designate Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific, respectively. Generally, AE addresses will have an "east coast" ZIP code starting with "0" and AP will have a "west coast" ZIP code starting with "9".

There is one other group of people also may legitimately use FPOs and APO. Many "other" government employees who are stationed overseas, particularly in 3rd world countries receive their mail via an APO or FPO.

I had a friend that worked for the state department and when she was in Africa her mail went to an APO or FPO.

Did I see something to the effect that if we have one of these PO addresses and no other physical address for the individual, we should get the parent's address?

I don't recall that, but it wouldn't be practical. Someone in the service 25 years could have an APO or FPO address and may not have parents alive.

These are the PO box addresses that you may use. An alternate is not required.

Soccer

or ...next of kin or of another contact individual... is an alternative, but military address is fine by itself.

Thanks, I thought I read something about this somewhere.

The text is from page 32 of the final rules.

"The final rule therefore provides that a bank generally
must obtain a residential or business street address for a customer who is an individual because Treasury and the Agencies have determined that law enforcement agencies should be able to contact an individual customer at a physical location, rather than solely through a mailing address. Treasury and the Agencies recognize that this provision may be impracticable for members of the military who cannot readily provide a physical address, and other individuals who do not have a physical address but who reliably can be contacted. Accordingly, the final rule provides an exception under these circumstances that allows a bank to obtain an Army Post Office or Fleet Post Office box number, or the residential or business street address of next of kin or of another contact individual."

Yes, Rebekah, it was wonderful, in spite of the mountain of (a) snailmail, (b) spam, (c) legit email, and (d) unread BOL entries. Thank you.

Thanks, everyone, for your insights. Let me change the topic of conversation to another CIP issue. How do you all plan to satisfy the customer notice requirement? Do you plan to put it on your applications for disclosure? Do you plan to use a lobby notice? I'd appreciate your thoughts.

We put up a lobby notice last fall and sent out statement stuffers.

What about minor accounts? One trainer said that we would verify the identy of the "person opening the account" for the minor. Another trainer said that we would no longer be able to open accounts in that manner. I find that really hard to believe?

The answer to your question hinges on who the customer is. The definition of customer in 103.121(a)(3)(i)(B)(1) says a customer includes "An individual who opens a new account for an individual who lacks legal capacity, such as a minor."

More than you'll ever want to know about Fleet PO Boxes -- from the USPS site:

Naval stations are different from other Department of Defense installations in that they receive fleet post office (FPO) mail for the ships assigned to that particular base. These ships can be either in port, at sea, or laid up for repairs. This mail is received from the appropriate mail processing center already containerized by ship.

Inuyasha -
We have created patriotic tent notices for each desk/work station that states our Customer Identification Policy.