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#934551 - 04/02/08 02:43 PM Sample Error Resolution Letters
BankerRed Offline
Junior Member
Joined: Oct 2007
Posts: 38
SC
Does anyone have a set of sample error resolution letters? We currently have about 40 and I want to consolidate. If not any samples, is there a place to find model letters?

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eBanking / Technology
#934855 - 04/02/08 06:14 PM Re: Sample Error Resolution Letters BankerRed
Deena Offline
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Deena
Joined: Nov 2000
Posts: 2,701
PA
Model notices can be found in Appendix A to Regulation E.
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#935153 - 04/02/08 09:34 PM Re: Sample Error Resolution Letters Deena
David Dickinson Offline
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David Dickinson
Joined: Nov 2000
Posts: 18,765
Central City, NE
I don't think you'll find the Error Resolution letters in Appendix A. The appendix provides models for initial disclosures. I believe BankerRed is looking for letters to say:
1. Here's your 10 day provisional credit;
2. Here's you final credit;
3. We think you're wrong and are reversing provisional credit;
Etc.

I have PM'd you Red.

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#936251 - 04/04/08 01:16 PM Re: Sample Error Resolution Letters David Dickinson
BankerRed Offline
Junior Member
Joined: Oct 2007
Posts: 38
SC
Yes. I am looking for letters. I have disclosures. We have too many letters and I am sure we can reduce the number so I was just looking for something so as not to "recreate the wheel" if someone else had some.

Thanks for the response.

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#936260 - 04/04/08 01:37 PM Re: Sample Error Resolution Letters BankerRed
Deena Offline
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Deena
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Posts: 2,701
PA
Sorry, I misunderstood what you're looking for.
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#936851 - 04/04/08 11:11 PM Re: Sample Error Resolution Letters Deena
Andy_Z Offline
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I'll offer a series of letters as handouts in my upcoming Reg E webinar.

http://calendar.bollearningconnect.com/main.php?view=event&eventid=1205170534138

Since I consider these a benefit of enrollment, I can't offer them here. But if you have folks who need Reg E training, you can kill two birds with one stone.
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#950181 - 04/25/08 09:52 PM Re: Sample Error Resolution Letters BankerRed
Nan the Banker Offline
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Joined: Apr 2008
Posts: 6
I too would like to see if anyone else has sample letters.

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#1098399 - 12/17/08 12:44 AM Re: Sample Error Resolution Letters David Dickinson
horizon Offline
Member
Joined: Feb 2006
Posts: 53
David,
I am looking for the same, could you possible PM me also? It would really be appreciated. Thanks.

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#1098689 - 12/17/08 04:48 PM Re: Sample Error Resolution Letters horizon
horizon Offline
Member
Joined: Feb 2006
Posts: 53
Does anyone else have sample letters?

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#1862964 - 10/18/13 09:02 PM Re: Sample Error Resolution Letters David Dickinson
Minerva Offline
New Poster
Joined: Oct 2013
Posts: 1
David, pleas PM me also. Thank you

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#1862966 - 10/18/13 09:08 PM Re: Sample Error Resolution Letters BankerRed
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 85,413
Galveston, TX
I don't think David is giving away letters for free, if that is what you are thinking....... He does make his living at this you know smile
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#1877757 - 12/11/13 05:55 PM Re: Sample Error Resolution Letters BankerRed
Trees Offline
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Joined: Apr 2005
Posts: 4,013
Take Andy Z's course. It provides a thorough overview, a handy way to calculate the days from notification to resolution, and the letters.The reg does not offer letters. Do not change Andy's letters. We did by omitting one paragraph (not enough coffee that morning, who knows) and got our paws stepped on by the examiners. Still smarting from the experience.

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#1878276 - 12/12/13 08:51 PM Re: Sample Error Resolution Letters BankerRed
komply Offline
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Joined: Apr 2008
Posts: 475
NJ
PM me I have them I will share

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#1878579 - 12/13/13 07:13 PM Re: Sample Error Resolution Letters BankerRed
Andy_Z Offline
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On the Net
Please do not share items that are copyrighted. A bank that attends a webinar has access and use rights, but these are items you paid for access to. It isn't fair to those who pay for or provide the materials when they are shared.

As to my Reg E classes, I'll be doing them again in the coming months and the last ones are available in the Banker Store.

http://www.bankersonline.com/bankerstore...products_id=361

http://www.bankersonline.com/bankerstore...roducts_id=1682
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My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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#1879694 - 12/17/13 11:11 PM Re: Sample Error Resolution Letters BankerRed
Drew510 Offline
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Joined: Apr 2007
Posts: 15
Andy, I would assume your letters have been updated over the years. I think we have versions that are about 7-8 years old. I had to extensively modify them recently because the external auditors wanted some current language in them.

Edit: Sorry, it was Reg D letters I was thinking of. Sorry folks, nothing to see here. Please move along.
Last edited by Drew510; 12/18/13 12:30 AM.
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#1879698 - 12/17/13 11:16 PM Re: Sample Error Resolution Letters BankerRed
BrianC Offline
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BrianC
Joined: Nov 2004
Posts: 6,975
Illinois
The error resolution procedures of Reg E have been the same since the inception of the Electronic Funds Transfer Act in 1978. There is no "current language." What did the auditors believe was missing or incorrect about the letters?
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#1879707 - 12/18/13 12:30 AM Re: Sample Error Resolution Letters BrianC
Drew510 Offline
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Joined: Apr 2007
Posts: 15
Originally Posted By: BrianC
The error resolution procedures of Reg E have been the same since the inception of the Electronic Funds Transfer Act in 1978. There is no "current language." What did the auditors believe was missing or incorrect about the letters?


Sorry, had my Regs screwed up in my head. I looked back and it was our Reg D letters they didn't like.

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#2303789 - 12/04/24 07:25 PM Re: Sample Error Resolution Letters BankerRed
JamesH Offline
Member
Joined: Jun 2008
Posts: 56
Hi Red, did you ever get a collection of Reg E Sample Error Resolution Letters?
I'm in desperate need of a copy of those letters or forms. Would you please me those sample letters or forms. Here are my email addresses:

jamesh@houstonfcu.org
james.harris.ciso@gmail.com


Your assistance is appreciated.

James Harris

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#2303790 - 12/04/24 07:30 PM Re: Sample Error Resolution Letters komply
JamesH Offline
Member
Joined: Jun 2008
Posts: 56
Did you ever get a collection of Reg E Sample Error Resolution Letters?
I'm in desperate need of a copy of those letters or forms. Would you please email me those sample letters or forms. Here are my email addresses:

jamesh@houstonfcu.org
james.harris.ciso@gmail.com


Your assistance is appreciated.

James Harris

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#2303791 - 12/04/24 07:33 PM Re: Sample Error Resolution Letters BankerRed
JamesH Offline
Member
Joined: Jun 2008
Posts: 56
I know this question was posed sometime ago; however, I didn't see a response or link to those sample letters/forms.

Does anyone a collection/forms of Reg E Sample Error Resolution Letters?
I'm in desperate need of a copy of those letters or forms. Would you please me those sample letters or forms. Here is my email address:

jamesh@houstonfcu.org
james.harris.ciso@gmail.com


Your assistance is appreciated.

James Harris

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#2303811 - 12/05/24 07:48 AM Re: Sample Error Resolution Letters BankerRed
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 85,413
Galveston, TX
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