You can reach Kathleen via email at kblanchard@keycomplianceservices.com,
10/22/2007
Can you advise me on any restrictions to having a bank employee act as courier and pick up (in locked bags) customer cash deposits? Can you direct me to where I might find more information on setting up such a service?
10/22/2007
Are ordinary shredders enough to protect confidential financial details or should we be using cross-cut (confetti) type? I work in a financial services company.
10/15/2007
Is there any type of guidance which says what should be stated in each employee's job description and evaluation form with regard to BSA/AML?
06/18/2007
A borrower is applying for a home equity line of credit with our institution. An appraisal was done within the past year as part of a refinance of the first mortgage through a mortgage company. The combined loan to value is sufficient using the existing appraisal. The appraiser is one of our approved appraisers and the appraisal will be reviewed by us as well as a property verification performed. Are there any restrictions regarding the use of the existing appraisal? I am specifically asking if it is required that this appraisal be originally ordered by an FDIC insured financial institution or can we determine if the source is acceptable?
06/04/2007
When you close a HELOC along with a purchase transaction do you rescind the HELOC? If so, how?
05/28/2007
When determining proper flood coverage on a new construction condo project, would you use the total number of units or number of units completed from the appraisal?
03/26/2007
When lending to an informal partnership what is the appropriate documentation to obtain and how should the documents be titled?
03/12/2007
Our lending department wants to set up an online process where customers can submit a loan inquiry from our Web Site that would include almost all of the information that is on a normal face-to-face application. The information gathered would only be used, and a credit report run, once a face-to-face meeting has occurred. They are looking for a way to speed up the application process for the customer. I would like to know if this is possible or would it be considered that we have really received an application when we receive the information from the Web site?
02/19/2007
If a customer lives out of the country and wishes to have a branch receive their monthly statements, is this permissible? If so, what rules apply?
02/12/2007
Can I use a mortgage with a modification recorded in March 2000 to secure a new note? No new money goes to the customer. It will combine two notes secured by two mortgages, one of which is the one I wish to refer to in the new note.