I am not aware of any regulations that require daily ATM settlement or deposit processing. If you are doing image-exchange presentment of the checks in the ATM deposits, those checks shouldn't be treated as cash items when they are removed from the machine. If you are NOT doing image-exchange presentment, it appears that you are giving customers credit on items you might not process for up to seven days later -- a decidedly risky situation, I think.
Image-capable ATMs should provide you a means to compare check images and transaction amounts to identify keying errors and make adjustments. If you cannot do that without pulling the actual checks from the machine, you've got a problem. As for presenter errors, there are usually remotely-accessible logs that can identify and flag them and other sorts of machine faults.
I don't imagine that your bank would have purchased an ATM with this new technology without getting details on the enhancements from the vendor. ATM settlement is certainly a matter that the vendor should have addressed. I urge you to meet with those involved in the purchase and installation decision to express your concerns and to hear how they've got these bases covered.
First published on BankersOnline.com 6/09/08
ATM Deposits - Weekly Balancing
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Question:
We have just opened a new branch that has an ATM with check imaging capabilities for deposits. They are talking about the branch balancing (taking out the deposits and posting them to our GL) once a week. All our other ATMs get balanced every day. Is there any regulation that requires ATMs that accept deposits be balanced daily? I am concerned about this weekly balancing, if a customer enters the wrong amount on a deposit or if there is a presenter error, and the customer does not notify the branch. Aren't there time limits on correcting these things?
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