Answer:
Email is discoverable in court. You should follow the same retention guidelines for email as you would snail mail. The exceptions are messages subject to separate SEC rules.
Your 60-day period is too limiting for complaints dealing with loan activities, which require CRA review and retention. Similarly, they may be too long for the message asking about a contact address or your hours.
First published on BankersOnline.com 10/20/03
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