“Front counter” typically refers to those things done by a financial institution when the account holder is present, such as processing an endorsed check. By contrast, “back counter” involves tasks done when a customer is not present, such as batch payment processing.
Download Alogent's payments and deposits glossary.
Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.
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